Posts Tagged ‘General News’

Emails are one of the most important tools for the business owner – they allow us to communicate with customers, friends, suppliers and staff easily and instanly. Most the time, we just click to send a email without a care in the world or a thought as to what actually happens to it.

When you send a email, your computer has to find where the email is going, convert it into a form that can be sent over the internet, through several thousands of miles of cables and numerous computers till it arrives ready to be downloaded by the person you sent it to. Once this person chooses to check his mail, the process starts again! OK, this is a very rough example of what actually goes on with a email but it will help illistrate a point that it is easy for things to go wrong.

There are so many factors as to why you send a email but it never arrives. Sometimes, they can just dissappear without trace into a black hole. Sometimes this maybe becuase of a large attachement or for a range of reasons. You may find your email is blocked by over protective spam filters. Usally however, you will get a delivery failure report message, in this message, it will state what went wrong, the most common of which is a mis-spelt email address. Other times it maybe the email address no longer exists or the server to which you are sending to maybe down. Whatever the reason, try to resend the email again and forward a copy of the delivery failure report to the website host.

Typically, the Vibrant Pulse hosting servers deal with thousands of emails a day off which the server will refuse a large percentage. STOP THE PRESS! Refuse a email? Yes, there are often emails that come into the VP Servers that are spam, blacklisted domains, incorrect spellings or emails looking for other recipiants not hosted on the server. The server will filter these out as well as try to find the correct place to send emails you send to. This is perfectly normal.

So, you got a problem sending or recieving emails? Check our previous post for some tips to check and failing that, check your account settings are correct and failing that, send us a copy of your message failure report and we will be able to tell you if you have a problem with incoming emails. 99% of the time, it is incorrect spellings of email addresses or is with the transfer of the domain name over to our hosting but worth checking everytime to be on the safe side.

We are scheduling a maintenance period which may affect all customers using the Vibrant Pulse website hosting service.

Maintenance Begin: Tuesday 24th August 2010 – 22:00 BST
Maintenance End: Tuesday 24th August 2010 – 23:00 BST

Reason for maintenance:

We are performing routine maintenance of networking equipment used to connect our 2 datacenter facilities.

Service interruption:

There may be a brief interruption of service lasting between 5-10 minutes which will only affect customers utilising this intersite link.

Please accept our apologies for any inconvenience this may cause and we do stress, this is a important and plannedworks to be carried out by our datacenter where our servers are situated. Distruption will be kept to a minimum and is nothing to worry about.

Thank you

We are pleased to pass this link onto you to show the latest filming Kristian Butler has been up to for MyCornwall TV.

See the Vibrant Pulse page for more information on our Video Services.

The Exe Trail is a Cycle Path and Walkway that travels twists it’s way hugging alongside the beautiful Exe Estuary. Vibrant Pulse has been running the unofficial Exe Trail website for 3 years now with a great amount of interest. We have seen the popularity of the trail explode along with the growing popularity of the website which dominates the search engines.

We have been working hard over the last few months to ensure that the content of the Exe Trail website is up-to-date and accurate ready for the summer season, updating the previous website before we launched the new version. Today, see’s the launch of the new website which has been worked on by our Trainee website designer, Simon from Exmouth.

The new site contains a new map system which allows users to explore the trail itself and find out all the information on each stop along the way.

We are selling advertising on the site to business owners along the route. Businesses owners who would like online advertising on the Exe Trail website should contact Vibrant Pulse.

This version of the trail itself is only the first stage of the redesign which will continue to have improvements made to features and pages over the coming weeks.

Please have your say via the onsite form. This is a community site with YOU able to have your say in what it says.

Embedded Video is a underused advertising strategy with only a handful of companies taking advantage of this unique and effective advertising tool coupled with the power of Search Engine Optimisation.Vibrant Pulse is a Devon company that does BOTH search engine optimisation and website video production, this is our Video Advertising service we are launching TODAY!

Benefits for a video if used correctly are many, the most beneficial being:

• Increased  website traffic
• Easier and greater understanding of company/product/service
• Reinforcement of company image
• Increased brand awareness
• Attention grabbing

Using a mix of HD Cameras, Professional Editing Software and Social Video Hosting Services, we look after the entire filming process with you to include:

• Research and Storyboarding
• Onsite production
• In house editing and post production
• Website embeding and video promotion

Video production has to be done well. Kristian Butler, BA Hons Film, is a well qualified and respected filmmaker having films featured in festivals from the New York Surf Film Festival to the Cornwall Film Festival. Kristian also has credits on feature films such as Golden Brown and Weekend Retreat. Other projects include working for the Eden Project’s Sessions filming artists like Paolo Nutini, Doves, Mumford and Sons, Mika and Jack Johnson.

There is more information that can be found HERE.

As a growing commitment to improve the accessibility of information about Elite Road markings, we have been making some website improvements and will be updating some information pages over the coming days.

Vibrant Pulse run a range of different  community websites under the name of East Devon Online. The aim of which is to help keep the local community up-to-date with the latest goings on and also to advertise the local area to people further away.

Further our commitment to these sites and the local community, we are now undergoing website improvements works on our Exe Trail website which helps promote the Exmouth Cycle Path that will eventually run to Dawlish.

The first stages of the works our now being carried out updating the content on the site, the second stage to the look and feel of the site will start very soon where advertising will be available for local business owners alongside the route.

Yesterday saw the launch of a brand new service by photographer Daniel Smith of Vibrant Pulse, confidence photography.

From research, this is the first time that this service has been tried and is at a real forefront of photography by the official photographer of Exmouth and to the Mayor.

Having a photograph taken and getting some great results can give you a huge boost to your self-confidence and already we have seen many of our customers express a great sense of accomplishment for portrait shoots.

The confidence photography however is not just about getting a great photograph. It is about having self confidence in front of a camera and a photographer and having a pysical record of the days shoot.

You can use our confidence photography service in the run up to a wedding, a family portrait or even just to give you a boost to give you self confidence in yourself and also being photographed for that special moment.

Photography is special, it means so many different things to so many different people. Use it, get confident!

Find out more here.

If you are a fan of our pages on Facebook or even Twitter, you would have seen a sparkling summer offer. A free photoshoot in our studio!

How do we enter?

Go to our facebook page, add a comment to the status update and we will put your name into a hat to grab a free photoshoot. Further more, invite your friends to also become fans and add a comment with your name, your name will be entered twice to give you double the chance!

The terms…

Just incase you wanted to know the terms, the prize is for a photoshoot in our studio and, if wanted, on location within the Exmouth area. All images will be provided electronically. No money will ever need to be exchanged hands either! Bargain… so get yourself to www.facebook.com/vibrantpulse, become a fan, comment on the status and invite your friends.

Yesterday, our hosting service was running on a slower basis. All servers were affected to some degree. Our datacentre has told us this message:

“A power outage in a 3rd party London datacentre affected several UK ISPs. This caused an indirect network impact to some Memset customers where their traffic was previously being routed through these providers. The resulting increased traffic through functioning providers caused saturation on some links leading to packet loss and poor network performance. Power appears to have been restored in the affected suite in Telehouse North and our routers are seeing the majority of peers back online. Traffic is now flowing normally.”

This was not a issue with our hosting service but was caused from outside the area of our control and that of our datacentre, it also only affected some users of websites on some Internet Service Providers. No downtime was reported on our servers and functionality has remain unaffected.

If you have any questions, please contact us.